Helpful How-to's & Tips

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ServiceMark Telecom strives to provide helpful and easily accessible answers to common phone system questions.  
Below are links to various How-to's & Tips, if you don't find the answer to your question below feel free to contact us.

NEC Phone System How-to's & Tips

The instructions below apply to NEC DT800 IP Phones and NEC DT400 Digital Phones on the NEC SV9100 telephone system with InMail as well as NEC DT700 IP Phones and NEC DT300 Digital Phones on the NEC SV8100 Phone System.

How to Change Intercom Call Settings
How to Transfer a Call
How to Transfer a Call Directly To Voicemail
How to Establish a Conference Call with Multiple Parties
How to Set and Cancel Do Not Disturb (DND)
How to Set and Cancel Station Call Back
How to Mute the Telephone Microphone
How to Adjust the Volume on the Telephone
How to Change Active Voicemail Greeting
How to Turn Auto-Attendant System Override Greeting On and Off


NEC Unified Communications Software Series

The instructions below apply to using the NEC Unified Communications (UC) Suite that is integrated with the NEC Univerge SV9100 Telephone Communications Solution.

How to send an instant message
How to transfer a call
How to conference call
How to enable and use the highlight dial feature
How to add a number to speed dial
How to change your presence & what it does
How to set a scheduled presence
How to forward calls
How to change your profile picture & background color
How unified communications works with microsoft outlook