ZOOM Cloud-Based Communications Solutions
Insightful How-To VideosWelcome to the ServiceMark Communications Zoom cloud-based communications solutions how-to video resources library. Explore this curated collection of on-demand video how-to’s for learning, troubleshooting, and getting the most out of your Zoom cloud-based communications solutions. Whether you’re just getting started or looking to unlock advanced features, these step-by-step video guides are designed to help users of all skill levels work smarter, collaborate better, and stay connected.
*For playlist how-to video series, click the YouTube playlist icon
in the top-right corner of the video player to explore more how-to videos within the series.
Say Hello to Zoom Phone
Seamless collaboration across phone, team chat & meetings, convenient integrations with the tools you already use, work just flows. Reliable calling. Connected collaboration.
Bad audio quality can ruin a conversation. In this video, learn how to adjust your audio settings for both your microphone and speakers.
Zoom Phone from the Desktop Application
The two primary ways to access Zoom Phone are from the desktop application or the mobile app. In this video, we explore the Zoom Phone user interface in the desktop application.
In-Call Options in the Desktop Application
As calls start to come in, Zoom Phone puts dynamic features right at your fingertips. In this video, you will see the in-call features in action within the Zoom desktop application.
You decide how to handle your incoming calls during and outside of business hours; even on holidays! Learn more about how to configure your call handling settings.
Zoom AI Companion (Playlist)
Get more done with AI Companion, helping you prioritize what matters most and providing suggestions to help you stay on top of your work. See what it can do for you!
Zoom Virtual Agent (Playlist)
Overview the Zoom Virtual Agent admin portal in this guided walk-through of some of the key components of a Zoom Virtual Agent chatbot.
Zoom Workplace (Playlist)
Zoom Workplace is the glue that enhances your full communications experience. Equipping you with powerful collaboration features at no additional cost.
Zoom Productivity Solutions (Playlist)
Zoom Whiteboard lets you collaborate whenever and wherever you want. Advanced whiteboarding tools allow users to expand and clarify their ideas.
Zoom Team Chat (Playlist)
Tailor Zoom Team Chat’s settings to suit your individual needs so that you can spend more time collaborating and getting things done!
Zoom Whiteboards (Playlist)
Learn how to navigate and use Zoom Whiteboard tools to create and ideate. Learn how to share, co-edit, and present your whiteboard during or outside of a meeting.
Zoom Productivity Essentials (Playlist)
Zoom Docs is an AI-first workspace integrated into Zoom’s platform, designed to help teams create, manage, and share documents more efficiently.
Zoom Revenue Accelerator (Playlist)
Learn how you can extend the power of Zoom with Revenue Accelerator by leveraging conversational insights to grow revenue, align teams, and improve the customer experience.
With Online Fax for Zoom Phone, your business can send and receive faxes using the same Zoom Phone number you already use for calls and SMS—all within Zoom Workplace.
Zoom Mobile Appplication
Learn how to download, update, and get around the Zoom mobile app. With a brief look at navigation options & getting the most out of Zoom on a mobile device.
Zoom Power Pack Analytics & Reports
Learn how to boost your team’s performance using Power Pack’s analytics and reporting. Discover how to improve your team with compliance information and call metrics provided in these reports.
Zoom Meetings (Playlist)
Watch and learn how you and your team can get more out of your Zoom Meeting experience! Explore the inside of a Zoom Meeting and learn basic features.
Zoom Meetings Innovations
AI-powered communications that work together effortlessly on Zoom Workplace. Explore new innovations that help collaboration before, during, and after meetings.