Business Telephone System Solutions for Assisted Living Facilities
Find The Right Phone System or Services to Fit Your Facility Needs
Assisted living facilities rely heavily on telecommunication and strong network solutions to ensure that communication between staff, residents, loved ones, and emergency services are never severed. At ServiceMark Telecom our team of experts can help you and your staff find a phone system solution or service that will bring you and your residents closer together while ensuring they always have a link to safety and emergency services.
It is important that assisted living facilities can count on their networking and on-premises telephone systems to keep their communities connected.
At ServiceMark it is our mission to provide every client with consistent and reliable service with solutions to meet any assisted living facility or retirement community’s needs.
Is Your AssiSTEd living facility's Phone System Kari’s Law & Ray Baum’s Act Compliant?
Is your phone system in compliance with Kari’s Law and Ray Baum’s Act emergency guidelines? Federal law now requires that assisted living and long-term care facilities meet the phone system requirements for contacting emergency services and providing the specific locations of those in need to first responders.
Assisted living and senior care facilities phone systems that are Kari’s Law and Ray Baum’s Act compliant meet the following guidelines:
- The ability to dial '911' directly without a “dial out” access code or interception by a call answering facility.
- Notification to on-site staff if a 911 call is made from their facility phone system.
- Dispatchable location for first responders
By law senior care and assisted living care facilities are required to Protect residents by ensuring that they are always able to reach emergency services. If your assisted living facilities or retirement community has a phone system that is outdated, it will not offer the same level of protection and reliability that a Kari’s Law and Ray Baum’s Act compliant phone system can.
If a facility has failed to upgrade to a phone system that is compliant with these safety laws, they will be subject to fines of up to $10,000. Facilities can also incur additional penalties, such as a daily fine of up to $500 per day for every day they remain non-compliant.
Assisted living and long-term care facilities can also find themselves risking civil lawsuits and possible criminal charges if a tragedy should occur on their premises and the phone system used to dial 911 does not meet the requirements of both Kari’s Law and Ray Baum’s Act.
If you are not sure that your facilities phone system meets the federal requirements, our team of experts can evaluate your current system and show you what is needed to meet the Kari’s Law and Ray Baums Act requirements.
Learn More About Phone Systems for Senior Living Facilities from ServiceMark President Bruce Gibbs
In this short podcast we will hear from president of ServiceMark Telecom Bruce Gibbs as he discusses communication solutions for senior and assisted living facilities detailing the importance of a robust telephone system and reliable networking.
ServiceMark Offers Affordable & Reliable Cloud or On-Premises Solutions for Assisted Living Facilities
Typically, assisted, or senior living communities phone system and services needs can be met in one of two ways, one being the traditional on-premises phone system and the second being a cloud-based system. We also offer a hybrid solution that offers the reliability of an on-premises system with the flexibility and functionality of cloud-based applications.
On Premise Phone Solutions are a traditional option and still one of the most reliable systems that we install in assisted living facilities. With an on-premises phone system we simply test your current connectivity to ensure that it will offer reliable voice transmission. Once we have determined the needs of your staff and residents, the system can be configured to meet the specifications and hardware needs of your facility. The upfront cost of an on-premises system may be more than a cloud-based solution but offers more savings over the life of the system. We offer a wide variety of VoIP and industry standard phones for your staff and residents to choose from.
Cloud Based Phone Solutions have become a popular solution for assisted living facilities because of their flexibility and functionality. Cloud services are a great option for small to large facilities that have the need for a traditional phone system but want the ability to work remotely or communicate across multiple devices under the same system. Again, we will test your connectivity to ensure that it will offer your staff and residents reliable voice transmission. This option can eliminate the need for additional traditional telephones allowing staff and residents to stay connected wherever they might be on and off the facility grounds.
Not All Internet Carries Can Support Voice Services
Not all internet connections are reliable to transmit voice so if you decide to invest in cloud-based solutions for your facility it is important to ensure that your connectivity will not be an issue.
Fortunately, ServiceMark has a team of expert network administrators and technicians that can easily diagnose and asses the strength of your internet connectivity to determine whether your carrier will be able to accommodate the needs of your system, staff, and residents.
ServiceMark Makes Working with Voice and Data Carriers Simple
If we find that your current carrier is unable provide a rock-solid connection to meet the needs of a cloud-based service or application, we can help connect you with one of the area’s top internet and phone service providers. We will work directly with your current or future provider to troubleshoot and resolve issues so that you do not have to.
ServiceMark Telecom Has a Phone System Solution to Meet the Needs of Small to Large Scale Assisted Living Facilities
These systems are scalable to meet the needs of a growing community, our team of telecommunications experts will work with you and your staff every step of the way from installation to system training for your staff and residents as they transition to an upgraded system.
Schedule a Free Consultation with a ServiceMark Expert
We are Kansas City’s top-rated telecommunications company, and we're here to help! Our team of experts are ready to discuss the needs of your facility, residents, and staff. We offer systems with robust features and easy to use functionality.
Fill out the form to the right to request a FREE Consultation or give us a call at 816-478-2000
