Phone System Technology Archive
Helpful Information and the History of Business Phone Systems
UNIVERGE BLUE NEC’s Business Cloud-Based Phone System
UNIVERGE BLUE NEC's Business Cloud-Based Phone System ServiceMark Telecom, a Lighthouse Associate for NEC, provides NEC UNIVERGE BLUE cloud based phone systems. UNIVERGE BLUE Business Cloud Services by NEC offers big enterprise technology to businesses of all...
NEC UNIVERGE BLUE Connect
Cloud-Based Unified Communications Today’s employees need to be able to communicate anytime from anywhere. Businesses need communication systems that are reliable, cost-effective and scalable. NEC’s Univerge Blue Connect provides and all-in-one, fully integrated,...
Computer Telephony Overview
Over 15 years ago competition in the telecom industry along with technological advancements changed how we do business. The telecom and computer industries converged. This computer/telephony overview will explain how telephone service was delivered in the past, and...
Reliable VoIP Phone Systems And Service
All of us have experienced poor call quality. Why is VoIP (Voice Over IP) not always reliable? In this presentation, Bruce Gibbs, president of ServiceMark Telecom diagrams how to configure the best, most reliable VoIP phone system and service.Hi, I’m Bruce Gibbs,...
Find 30K With Your Phone System
Bruce Gibbs, President of ServiceMark Telecom wrote an article about how to find another $30K and improve customer service with your phone system. The article addresses principles that we have discovered during thousands of meetings with Kansas City area customers for...
The Way We Used to Work-From-Home
It is understandable why most businesses put work-from home/remote workforce planning on the back burner prior to 2020. Successfully deploying, productive, remote work-from-home options for employees takes a lot of forethought, planning, reliable and abundant...