Thankfully, we deployed “work from home” flexibility for ServiceMark employees well over 5 years ago. That meant we were able to immediately give our employees the option to work from home on Tuesday, March 17th, (one week before the Stay-at-Home order was issued). Our employees have all the tools they need to easily work from home: fully functional phone extensions, same robust workstations as they have in the office and Unified Communications (a powerful application that makes employees feel like they are working face-to-face).
We’re also rolling service vehicles as needed to serve our customers, all the while maintaining COVID-19 safety standards that far exceed city/county ordinances.
ServiceMark Telecom is 100% operational and working overtime to make sure we continue to assist clients and the KC community with critical communication needs.Please contact us if we can help your business with implementing or improving remote workforce/”work at home” solutions for your employees.
ServiceMark Telecom Team Members
President
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1880
FAX: 816-795-2492
Bruce Gibbs is a lifetime resident of the Kansas City community, and has been active in the Kansas City telecommunications industry since 1981, and has been affiliated with ServiceMark since 1995.
Sales Engineer/Certified Technician
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1870
FAX: 816-795-2492
Ryan Maxwell joined ServiceMark Telecom in 2004. He is a lifetime resident of the Kansas City community, and has been active in the Information Technology industry since 1999.
Executive Vice President of Technical Sales
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1887
FAX: 816-795-2492
Marty Granaman has been active in the Kansas City telecommunications industry since 1986, and has been affiliated with ServiceMark since 1995.
Director of Operations
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1881
FAX: 816-795-2492
Shelby Doumitt is a native resident of the Kansas City area, attending the University of Central Missouri, but later graduating from the University of North Texas with a Bachelor’s degree in Merchandising.
Public Relations/Trainer
Contact Info:
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Phone: 816-478-2000 Ext. 311
Direct: 816-875-1885
FAX: 816-795-2492
Jenny Schroeder studied Film and Performing Arts in Los Angeles, California. In 2014 she rejoined her roots in the heart of Kansas City where she grew up, joining the ServiceMark Telecom team in 2015.
Customer Service/Operations Support
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1876
FAX: 816-795-2492
Rebecca Tittle is a life-long Kansas City area resident and has spent the past 16 years in Independence, Missouri. She joined ServiceMark Telecom in 2013 and quickly became an invaluable asset.
Accounts Receivable
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1872
FAX: 816-795-2492
Janet Gibbs received her Master’s degree in Education from Webster University and earned her Educational Specialist in Administration from William Woods University. After 26 years serving in public education and administration, retirement provided Janet a new role at ServiceMark.
Network Administrator/CTI Specialist/Certified Technician
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1884
FAX: 816-795-2492
Patrick Stone joined the ServiceMark team in 2007 as a Network Administrator, but also maintains current telephone system certifications. Patrick grew up in Jefferson City, Missouri and earned his Master’s Degree in Mechanical Engineering from the University of Missouri.
Certified Senior Technician
Contact Info:
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Phone: 816-478-2000
Direct: 816-875-1873
FAX: 816-795-2492
Dave Johnson has been a technician with ServiceMark Telecom for over 15 years. He brings a variety of knowledge and experience to the technical team but also shines in the area of customer service.
Structured Cabling Manager
Brian has been in the cabling installation industry since 1994. He has risen through the ranks beginning with “installer” and now oversees the installation department.
Structured Cabling Operations Manager, RCDD
Tom has over 25 years in the industry. His duties include project scheduling and coordination, materials procurement, and overall supervision of all assigned Technicians. He is responsible for the successful completion of all projects.
FAX: (816) 795-2492
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