NEC SL2100 Small Business Phone System

The Best Phone System for Small Business

NEC SL2100 an Affordable, Robust Small Business Phone System

Tomorrow’s Communication Technology, Today

For a small business to thrive and stay competitive in today’s fast-paced, technology driven marketplace, it is vital that they remain connected to their customer base at all times. NEC’s SL2100 Smart Communications Phone System allows you to be there for your customers when they need you.

The Best Phone System for Your Small Business

More than a phone system, NEC’s SL2100 places an integrated network of communication within the grasp of small business owners. Its cost-effective features, including internet protocol or IP telephony, automated attendant (to help field your calls), on-hold music, voicemail, and more, are designed to be simple and easy to use. The SL2100’s “work-smarter applications” will propel your customer service to the highest level, helping your business retain satisfied clients and generate new business.

NEC’s SL2100 Smart Communications System has an extensive range of equipment. Businesses can choose from a wide selection of IP telephones, digital telephones, and IP DECT handsets. Every phone system has the built-in applications and services that make the SL2100 the pinnacle in small business communication technology. ServiceMark Telecom’s entire team works closely with businesses to provide upfront system design, ensuring the entire workforce is able to take advantage of all the great features and functionality that the SL2100’s service network has to offer.

For businesses whose employees work remotely from home or travel between job sites, the SL2100 provides a unified communications application or InUC app. The InUC app provides a cohesive collaboration tool so that all team members can communicate easily across multiple platforms(phone system, mobile devices and desktop computers).Cross-platform communications give small businesses the ability to greatly improve information sharing and workflow processes.

For businesses that handle large volumes of phone calls, SL2100 organizes their incoming communications with a revolutionary, Automated Call Distribution system or ACD. The ACD quickly distributes incoming calls to the proper department or team member. SL2100 prevents instances of missed phone calls by providing on-hold music with the option of adding timed, pre-recorded marketing/informational messages. Team members also have the option of recording individual greetings, out of office and call back messages for their callers. SL2100 is additionally equipped with a Contact Center application. This feature gives designated supervisors the ability to monitor real-time communications and provide team member activity analytics and reports as needed to ensure quality assurance.

Servicemark Provides Dependable Business Phone System Service You Can Trust

Included with the SL2100 Smart Communications System is NEC’s InGuard app which safeguards businesses against fraudulent, predatory calls. InGuard monitors all calls 24/7 to thwart would-be identity thieves and other possible security risks. If a potential threat is identified, the SL2100 InGuard app will notify the proper personnel via email.

Another safety feature that the SL2100 provides is “in-house emergency location” of any person who dials 911 for help. In the event of an emergency, this allows first responders to pinpoint the exact location of the individual in need.

ServiceMark Telecom, based in the Kansas City area, has been a leader in business telephone communications for over 25 years. As an NEC Lighthouse Certified Distributor, we are experts in the installation and deployment of the SL2100 Smart Communications System for small business. Our technical support teams detailed approach to every phone system installation ensures communications will be rock solid, and scalable, the SL2100 phone system can be expanded upon to support business growth. SericeMark Telecom’s customer service is also always available to provide replacement hardware, software upgrades, maintenance, training and consulting.

With all the cutting-edge features and functionality that ServiceMark and NEC phone systems offer, why would small businesses rely on anything else?

For more information about the SL2100 Smart Communications System and free phone system consultation, Contact ServiceMark Telecom today.

Client Testimonials

      EXCELLENT  
   Based on 22 reviews 
    
 
 
 
   
 
 
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   Tim Porter 
 
 
 
 Trustindex verifies that the original source of the review is Google. This team really knows their business. If you are looking for a solution that is designed specifically for your business, this is it. Bruce and his team handle everything from small businesses like mine, to multi-location setup. You will not find anyone more down-to-earth than here! Update 11/2023: Bruce and his team helped me as we outgrew a traditional phone system. He helped us to convert to NEC's Univerge Blue VoIP system. This system can do as little or as much as you want it to. It is perfect for a team who has different skill levels. This system allows you to work from anywhere you have internet access or just use a desk phone like we did 30 years ago. The Install was on time, as-scheduled, the training was thorough with recordings of our training, and follow up on the phone with my questions afterwards was easy. No attitude of "I told you" kind of tone, but a pleasant helpful manner to help me through my needs. I couldn't be happier!
  
 
      Posted on Google  
   
   D Edwards 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our business still had Southwestern Bell & AT&T phone wiring from the 1980's and 1990's with our handsets at least 20 years old-way past time for an upgrade. We contacted ServiceMark to get "new phones" and from that first phone call the end of June, all new cabling in our building installed the end of August then going live on the new system the second week of September, it has been nothing but professionalism, everyone has been extremely friendly, attentive to detail and communication to make this overwhelming (to us anyway) transition very easy and a pleasurable experience. We would highly recommend ServiceMark for your business communication needs. Oh and if you would have an issue like we had one at 6am the other morning when the businessowner got to the store and it appeared that there was an outage, placed a service call and the issue was answered and fixed within 15 minutes!!! You just can't beat that!  Auto Color
  
 
      Posted on Google  
   
   Austin H. 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am an on-site IT technician that is contracted to a school district. The school district was in need of a new phone system and decided to partner with ServiceMark. I have to say, they made the whole project super easy! They were amazing when it came to preparing for the project. The communication and collaboration was amazing! Top notch customer service all around. Everyone is very friendly and professional. I'd like to thank Marty, Patrick, Dave, Shelby, Jenny, Ryan and  Bruce. I look forward to continue working with everyone.
  
 
      Posted on Google  
   
   Emily Brockhaus 
 
 
 
 Trustindex verifies that the original source of the review is Google. Bruce, Shelby, Jenny and Marty have all been monumental in making our transition to a new phone system EASY and PAINLESS. This was a huge undertaking, but with their help and expertise we were able to roll out this project very smoothly.
  
 
      Posted on Google  
   
   Fawaz S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company with outstanding customer service. They have been managing our phones (150+ lines ) for a few years and just completed a project to move us to a cloud solution. On time, On budget (to the dime!), No surprises! Looking forward to continuing our long term partnership with them.
  
 
      Posted on Google  
   
   Mister Giggledrops 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good group of people
  
 
      Posted on Google  
   
   Antony Ritho 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great
  
 
      Posted on Google  
   
   Andrew Morgan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top notch! 10 stars
  
 
      Posted on Google  
   
   Laura Nennig 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent training and customer service. We've used Service Mark at our business for over 15 years and they've only continued to improve their technology, and features. I love that Jenny creates videos for training for us to review if there are features we need a refresher for or new staff to train on their phone system. They have a technician on call 24 hours a day and helped us when we upgraded a few months ago. We were never without our phones and someone can out on Saturday to help us use a new feature we didn't understand. I could not recommend hem enough!