NEC Phone System Training
We've created this training portal to assist Family Center Farm and Home and its employees with learning how to use and maximize it's new NEC D700 Phone System. Below is a playlist of videos that cover various training topics. You can login anytime to view these videos, we hope you find them helpful and thank you for trusting ServiceMark Telecom with your business telephone system solution.
DT820 PHONE SYSTEM BASICS (Sedalia location)
Click on a link below to view the video tutorial
DISPLAY, SOFT KEYS, AND PROGRAMMABLE KEYS TRAINING
FIXED FUNCTION KEYS TRAINING
CHANGING YOUR RINGTONE
MAKING AND RECEIVING CALLS
MUTING AND UNMUTING CALLS
HOLDING, PARKING AND TRANSFERRING CALLS
CONFERENCE CALLING
DT700 PHONE SYSTEM BASICS (all other sites)
Click on a link below to view the video tutorial
DISPLAY, SOFT KEYS, AND PROGRAMMABLE KEYS TRAINING
FIXED FUNCTION KEYS TRAINING
CHANGING YOUR RINGTONE
MAKING AND RECEIVING CALLS
MUTING AND UNMUTING CALLS
HOLDING, PARKING AND TRANSFERRING CALLS
CONFERENCE CALLING
VOICE MAIL TRAINING
Click on a link below to view the video tutorial
INMAIL VOICE MAIL TRAINING
VOICE MAIL TO EMAIL TRAINING
AGENT TRAINING
Click on a link below to view the video tutorial
LOGGING INTO QUEUES WITH YOUR TELEPHONE
LOGGING INTO QUEUES WITH UNIFIED COMMUNICATIONS (UC)
UNIFIED COMMUNICATIONS
Click on a link below to view the video tutorial