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NEC Phone System Training

We've created this training portal to assist Family Center Farm and Home and its employees with learning how to use and maximize it's new NEC D700 Phone System.  Below is a playlist of videos that cover various training topics.  You can login anytime to view these videos, we hope you find them helpful and thank you for trusting ServiceMark Telecom with your business telephone system solution.

 

 

DT820 PHONE SYSTEM BASICS (Sedalia location)

Click on a link below to view the video tutorial

DISPLAY, SOFT KEYS, AND PROGRAMMABLE KEYS TRAINING
FIXED FUNCTION KEYS TRAINING
CHANGING YOUR RINGTONE
MAKING AND RECEIVING CALLS
MUTING AND UNMUTING CALLS
HOLDING, PARKING AND TRANSFERRING CALLS
CONFERENCE CALLING

 

DT700 PHONE SYSTEM BASICS (all other sites)

Click on a link below to view the video tutorial

DISPLAY, SOFT KEYS, AND PROGRAMMABLE KEYS TRAINING
FIXED FUNCTION KEYS TRAINING
CHANGING YOUR RINGTONE
MAKING AND RECEIVING CALLS
MUTING AND UNMUTING CALLS
HOLDING, PARKING AND TRANSFERRING CALLS
CONFERENCE CALLING

 

VOICE MAIL TRAINING

Click on a link below to view the video tutorial

INMAIL VOICE MAIL TRAINING
VOICE MAIL TO EMAIL TRAINING

 

AGENT TRAINING

Click on a link below to view the video tutorial

LOGGING INTO QUEUES WITH YOUR TELEPHONE
LOGGING INTO QUEUES WITH UNIFIED COMMUNICATIONS (UC)

 

UNIFIED COMMUNICATIONS

Click on a link below to view the video tutorial

UNIFIED COMMUNICATIONS TRAINING VIDEO