Facial Recognition for Retail, Restaurants, Hospitality & Entertainment Venues

Keeping your customers, staff, and inventory safe are major priorities for any business owner but can be especially challenging for those individuals in the retail, entertainment and food and beverages industries. At ServiceMark Telecom our team of trained experts are certified in the installation, and support of NEC’s NeoFace Watch facial recognition technology.


Improve customer interaction with facial recognition technology

With facial recognition technology rapidly advancing to the forefront as a solution for both security and as a way of improving customer interactions many entertainment venues, restaurants and retail storefront owners are turning to ServiceMark for their facial recognition needs.


How facial recognition technology is curbing retail theft and reshaping customer care

At ServiceMark Telecom we work hand in hand with retail store owners large and small to help them protect their product, store fronts, and most importantly the safety of their customers. We recognize that many retail shop owners utilize facial recognition to deter shoplifters and pin point the presence of known criminals or other threats that come through their doors. However, retail business owners can utilize facial recognition for more than safety applications.

Many retail store owners have found facial recognition to be hugely beneficial to their customers’ in-store experience.

A few examples of how facial recognition is used to enhance customer experience are:

  • Recognition of repeat customers as they enter your store. Giving store staff the ability to greet customers on a more personal level (i.e., by name)
  • Automatic activation of customer loyalty programs, specials, or promotions that can be triggered upon loyal customers entering your store
  • Access to customers’ shopping preferences as they enter your store, giving sales staff the ability to help customers’ with buying decisions based on their past preferences.
  • Better understand, record, and catalog shopping trends throughout your store


Facial Recognition Technology for Restaurants

As facial recognition technology continues to evolve and more business are turning to the technology for state of the art, reliable security surveillance; we find many restaurant businesses are using facial recognition for more than just safeguarding customers and property.

The use of facial recognition in restaurants helps to alert staff when unwanted patrons enter the establishment. The technology can also alert hosts/servers of a repeat customer’s food allergies or restrictions the second they walk through the door.

Restaurants that are utilizing NeoFace Watch facial recognition technology can map facial recognition to customer information like:

  • Favorite menu items
  • Past drink orders
  • Special occasions like birthdays and anniversary
  • Access to recorded customer food sensitivities or allergies

We know that catering to customers and providing a unique, one of a kind, VIP dining experience is of the utmost importance in the food and beverage industry. Facial recognition helps restaurants micro focus on the likes and dislikes of their patrons, keeping them coming back and helping to grow revenue.


facial recognition for hotels, casinos and other entertainment venues

Operation of an entertainment venue includes interacting with a wide variety of guests. The large amount of “come and go” foot traffic makes security and safety for both guests and staff a number one priority for venue owners. Hotels, casinos, resorts, spas, concert halls, stadiums, arenas, and other event and entertainment venues can all benefit from facial recognition technology.


Facial Recognition Helps Keep Guests Safe and Keeps Them Coming Back

Every guest wants to feel special, NeoFace Watch Facial Recoginition helps venues make every guest feel like a VIP.

Owners of entertainment venues and hotels/lodging are utilizing facial recognition technology to associate a customer’s facial information to their past preferences which allows venues to enhance the overall guest experience.

A few examples of how facial recognition is being used in the hotel and entertainment industry:

  • A streamlined, easy way to check guests in and out of hotels and resorts
  • Fast ticket holder admission into events like concerts and sporting events
  • Quick access to guest preferences, VIP treatment the second they walk through the door
  • Instant recognition of big spenders/high rollers, making it easier to cater to their expectations
  • Keeping underage guests out of age restricted areas
  • Keeping an eye on known troublemakers or individuals with a criminal past


Ready to Ramp up Security and Customer Care with Facial Recognition?

The team at ServiceMark Telecom, based in the Kansas City Metro Area, is committed to serving business’ in the community. ServiceMark can install NEC NeoFace Watch facial recognition technology for municipalities, schools, venues, hotels, most any type of business.

If you are interested in how NeoFace Watch can help to enhance security, productivity, and customer service contact us for a FREE consultation.


Simple, Straight Forward Financing for Facial Recognition Installations

ServiceMark Telecom makes it easy for business owners to stay equipped with the latest security system technology with easy and flexible financing options through Mid Continent Capital, a local company in the Kansas City area that has provided convenient financing for our customers for well over 20 years.

Whether you need to upgrade your entire security system and want to integrate facial recognition technology or layer facial recognition on top of your existing security system, all costs can be financed. ServiceMark helps to make upgrades and new installs cost effective. Install smart security now, enjoy peace of mind long-term.